Technical Support
Get help with technical issues, account problems, and system troubleshooting
Technical Support & System Help
Find answers to common questions and technical issues
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Get immediate technical help
Report Bug
Report technical issues
How to Create Your Account
Popular
Step-by-step guide to setting up your THRPY account and completing your profile
account
setup
profile
5 min
beginner
Understanding Your Dashboard
Popular
Navigate your THRPY dashboard and understand all available features
dashboard
navigation
features
8 min
beginner
Password Reset Guide
How to reset your password if you forget it or need to change it
password
security
reset
3 min
beginner
Account Security Settings
Configure your account security settings and privacy preferences
security
privacy
settings
10 min
intermediate
Browser Compatibility Issues
Popular
Troubleshoot browser compatibility problems and recommended browsers
browser
compatibility
troubleshooting
7 min
intermediate
Audio/Video Not Working
Fix audio and video issues during therapy sessions
audio
video
sessions
5 min
intermediate
Data Export & Backup
How to export your data and create backups of your therapy records
data
export
backup
6 min
intermediate
Privacy & Data Protection
Understanding how your data is protected and your privacy rights
privacy
protection
rights
4 min
beginner